Perceived usefulness and ease of use of MIMS Gateway

Abstract

Introduction:

Information technology (IT) is emerging in all healthcare setting. MIMS Gateway is one of the information technology implemented in all government hospitals and clinics. However, the technology acceptance among healthcare professionals affected by different factors. This study is mainly to examine the perceived usefulness and ease of use of MIMs gateway among pharmacists.

Method:

Technology acceptance model (TAM) consisting of 12 validated questionnaires developed by Davis et al., (1989) used to investigate user acceptance of MIMS gateway. Chi Square test used to look into the inferential statistics. The targeted population of the survey is toward direct user of the system, pharmacists and pharmacist assistants in Hospital Miri, Sarawak.

Result:

Total number of valid response is 44 participants with a gender distribution of approximately 1 (male): 7 (female). About 41 – 56% of users agreed that MIMS gateway helps to increases their productivity, increase effectiveness and it is useful in their job performance.
Then, about 20-56% of users claimed that MIMS gateway is easy to use, clear and understandable. Most of the users show positive and neutral attitude towards MIMS gateway.

Conclusion:

The study showed that gender, age, years of working experience in government and job titles of the MIMS gateway users do not have significant influential on perceived usefulness and ease of use of MIMS gateway. Another survey can be carried out in the future to find out the user acceptance and satisfaction statement on MIMS gateway use in Hospital Miri.