Acceptance of pharmacy hospital information system

Abstract

Introduction:

The Hospital Information System (HIS) specifically designed to enable the execution of patient-care-related hospital functions, such as patient management, hospital management and financial records. In Malaysia, the Pharmacy Hospital Information System (PHIS) currently implemented in government hospitals and clinics. Many researches employed to evaluate the acceptance of new technology has been based on the Technology Acceptance Model (TAM) by Davis which correlates perceived usefulness, ease of use, and acceptance of using information technology.

Methods:

The survey deployed (N=64) to pharmacists and assistant pharmacists in Hospital Miri to investigate factors affecting acceptance of PHIS. The survey design was adopted from Davis’ Technology Acceptance Model (TAM) with key variables of age, gender, job title and number of years working in a government hospital or clinic used to measure and evaluate the acceptance of PHIS.

Result:

Fischer exact test’s results from this survey showed a p-value higher than 0.005, demonstrating that the participants’ demographic has no significant impact on the perceived ease of use, usefulness and acceptance of PHIS. Most respondents had a more positive answer for perceived usefulness, but scored mostly neutral for perceived ease of use, consistent to literature in stating that perceived usefulness plays a larger role in acceptance of informationsystem as compared to perceived ease of use.

Conclusion:

Generally user found that PHIS is useful in improving daily activities, however a user friendly interface is needed to assist user to navigate the application. Further research may be carried out in this area to have a more thorough knowledge of the factors that affect user acceptance of PHIS in Malaysia.